A person who acts as a trusted intermediary between the government and the people, while representing the broad scope of constituent interests.
The ombudsman investigates citizen complaints against the government and attempts to resolve them through recommendations or mediation. An ombudsmen identifies organizational roadblocks running counter to constituent interests.
Making a complaint to an ombudsman is usually free of charge.
wikipedia derived
One could argue that, it was as our ombudswoman, link,
that Lt. Governor Denish unveiled her new ethics plan.
On the other hand, my request to the actual ombudsman in her Office, link, was apparently ignored.
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