Tuesday, August 28, 2012

APS Whistleblower complaints up 61%

APS reports that the number of "Ethical Advocate issues" (whistleblower complaints) is up 61%, from 90 issues in the year 2010/11 to 145 issues in the year 2011/12.

Recently, COSO auditors, link, found

  1. the absence of a periodically acknowledged code of conduct
  2. a lack of communication of management responses to conduct/ethical lapses
  3. employee standards of conduct are sparsely worded; ...
  4. no code of conduct is formally acknowledged
  5. management culture shows varying emphasis on integrity and ethics
  6. no formal metric for measuring management responses to problems
  7. District management's approach to allegations of nepotism, cronyism and protection of property needs improvement
  8. a perception that management is ineffective or ambivalent about enforcing standards of conduct, and enforces rules inconsistently
  9. the school board is not focused on evaluating the effectiveness of "the tone at the top"
  10. the district does not publish a code of conduct
  11. no systematic confirmation that required performance reviews are actually done
  12. promotion criteria do not include adherence to behavioral standards
  13. improprieties are not reported to appropriate personnel
  14. no documentation of closure of complaints made to the Service Center or to the Superintendent
  15. no clear metrics showing top management is aware of the volume or nature of complaints
  16. formal monitoring of internal controls needs improvement
  17. personnel are not periodically required to acknowledge compliance with the code of conduct
  18. the District does not conduct formal self-assessments of control processes
School Board Member Kathy Korte, when asked if she was going to do anything about any of these wrote, link, in response;
"When topics relating to the COSO report... arise, then I will address the related COSO recommendation. That's my method."
They haven't arisen apparently, and whistleblower complaints are up 61%.

Not one of them received review and approval by anyone outside the administration of the APS, despite the fact that most of the complaints are probably about administrators, the result of an ongoing denial of due process to whistleblower complaints, driven by the need to keep administrative and executive misconduct secret from the public.

photo Mark Bralley


Anonymous said...

People who hear what they want to hear and see what they want to see.

Very good description of the Administration and the Board Ched.
As a way to fight this, have you ever thought of hosting a forum on your blog for all APS employees who live in fear of the retaliation and retribution when they dare to speak truth to power?
Think of the information that teachers could provide the general public if allowed.
I once knew a teacher who was working at a school where no heat was available. When a parent called Channel 4, the media went to investigate. The administration said it was fixed and only off an hour or so. The teacher commented on channel 4's website that indeed it was still off and had been for over 3 days. Needless to say, that teacher was pushed out when the administration found out who it was. There is no place to safely tell truth to power except here with you Ched. Thanks for all you do for education!

ched macquigg said...

The problem is, what do you do with a whole bunch of personal anecdotes about the retribution and retaliation when you gather them? Neither the Journal nor any of the other establishment media will tell the story?

Maybe a Topix forum?